Prudential Security Above and Beyond Award - Security Officer Antonio Merchant and Site Supervisor Greg Segroves

7/28/2021

Pictured left is Security Officer Antonio Merchant with Client Steve Darby in the middle and on the right is Site Supervisor Greg Segroves.

On 7/16/21 Mr. Darby, the mall manager, received a thank you card along with a box of chocolate covered strawberries, from one of the guests at a prestigious account located in Murfreesboro, Tennessee. Apparently, the day before, the customer was having car trouble and Security Officer Merchant and Site Supervisor Segroves responded to assist her. Both Officers went above and beyond the call of duty in trying to assist her and stayed with her and her vehicle until a tow arrived to make her feel safe.

The call was minor compared to some duties and responsibilities our staff encounters on a daily basis. However, the extra time they spent assisting this customer and the excellent customer service skills displayed, made a big impact on her and her overall experience at our client's property. Although these two officers were just doing their job, it just goes to show what a big impact excellent customer service can have on a guest at our client's property. On behalf of Prudential Security, we want to thank these two officers for a job well done!

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Prudential Security Above and Beyond Award - Area Supervisor Crystal Anglemyer

7/8/2021

Pictured right receiving Prudential’s prestigious Above & Beyond Award is Area Supervisor Crystal Anglemyer and on the left is her Supervisor, Shannon Sawyer. During the peak of the pandemic, Crystal worked closely with her security staff to insure all of our clients’ employees working at their manufacturing plant went through some very tough and stringent Covid screening to ensure the safety of the plant to minimize interruption. Crystal also covered all posts, while some Prudential Officers recovered from Covid. All this was accomplished with her never complaining and ensuring the clients’ needs were met. Crystal, thank you for all you do and congratulations on receiving this deserving award.

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Prudential Security Above and Beyond Award - Security Officer Nevin Harris

7/8/2021

Pictured left is Officer Nevin Harris and on the right is Manager Jon Sitto. Nevin Harris has been a key member of our team to ensure all shifts are filled at multiple client sites whenever he is needed. Nevin arrives timely and handles his position with composure and professionalism. Nevin is always willing and able to take on his next assignment without protest. Congratulations, Nevin, on receiving the Above and Beyond Award!

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Prudential Security Above and Beyond Award - Security Officer Jason Coulter

7/8/2021

Pictured left is Officer Jason Coulter and on the right is Manager Jon Sitto.  Jason Coulter is a Lead Supervisor for one of our clients.  Jason is an example of a strong leader who holds all of his Officers accountable while still providing a fun workplace.  Jason also regularly handles difficult and emergent situations with poise and de-escalates any situation brought to him. Congratulations, Jason, on receiving the Above and Beyond Award.

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Prudential Security Above and Beyond Award - Security Officer Kenya Bridgeforth

7/8/2021

Pictured left is Officer Kenya Bridgeforth and on the right is Manager Jon Sitto. Kenya Bridgeforth is a Lead Dispatcher for one of our clients. Kenya assists with day to day operations, trains new dispatchers, and completes all tasks prior to being asked by her manager. Kenya has also assisted greatly by staying late and coming in early whenever she is needed. Kenya is a key resource to ensure a smooth dispatch operation for all shifts. Congratulations to Kenya on receiving the Above & Beyond Award.

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Prudential Security Above and Beyond Award - Security Officer William Mott

7/8/2021

Pictured left is Officer William Mott and on the right is Manager Jon Sitto. William Mott shows up daily ready to go above and beyond his required duties. William is a team player, always ready and willing to help others with their duties, cover shifts, or take on additional responsibilities. Congratulations, William, on receiving the Above and Beyond Award!

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